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All orders will begin processing 24 hrs after payment is received.

PayPal payments will begin processing 24 hrs after payment is received, excepting e-check payments. E-check payments will begin processing 24 hrs after PayPal releases the mandatory hold.

Mail orders will begin processing 24 hrs after receipt of the mail order.

Personal check order will begin processing 24 hrs after check is received and deposited. The banking institution used to process personal check payments has a mandatory holding period that is lifted only when the personal check is confirmed as valid.

Any personal checks, money orders, or e-checks that are returned (bounced) due to insufficient funds will result in two manners: a $20 fee to cover banking costs caused by the returned payment before item will begin to process OR immediate cancellation of the order after communication with purchaser.

Cancellations: All cancellations are to made within 72 hrs of payment processing. After 72 hrs, it is assumed by the purchaser that the order will be processed and shipped according to stated time frames. After cancellation, a refund of the item listing price and shipping fees (if any) will be refunded via the original transaction payment method. Refunds will also be less of any fees incurred due to original transaction (i.e. listing fees, fees from third party payment processing, such as PayPal, etc.).

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*All domestic (US) orders are shipped out via USPS First Class Mail, come with delivery confirmation and arrive within 2 - 5 business days of shipment. ALL items, excluding Pixel Sprite items, beanies, and mini-pillows, have a 2-3 business weeks (business days are M-F only) processing time minimum. This shop is currently in the processing of updating 100+ listings & assumes the customer has read the shipping policies prior to purchase. If a listing does not yet reflect the 2-3 business week minimum, it is to be assumed by the customer that even though the listing has not been updated, it does operate on the minimum 2-3 weeks processing schedule.

*INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR FREE SHIPPING. Please contact us *PRIOR* to purchase for a customized invoice containing the shipping option of your choice.

*All international orders will be mailed out USPS First Class International Mail, with delivery confirmation. Shipping times vary by country and are usually delivered between 2 - 3 business weeks (business days are M-F and do not include Saturday or Sunday) of the shipment date. 

*For International customers: If you would like any upgrades (Priority/ Express international), please contact us PRIOR to purchase and we will send a PayPal invoice with the adjusted fees, as it will cost quite a bit more for those services.

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*As these products are 100% handmade and made to order, slight differences from the stock photos are to be expected. If the item is drastically different from the stock photo, a photo of the item in question is to be communicated with the shop, and after a determination made by the shop, a partial (50%) refund will be issued upon return of the item OR a replacement item will be processed/shipped as per the original order, also upon receipt of the item. If the item appears tampered with after shipment, no refund will be issued.

*Partial refunds of shipping fees may be applicable if additional postage was paid for (i.e. Priority Mail, etc.) at checkout & the order did not deliver in a timely manner. Delays due to federal holidays, weather, or distribution center issues are the sole responsibility of the USPS, not of this shop.

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